International Customer Service

The reliability of your installed machine is our major concern.

As a part of our philosophy we support our customers with  after-sales-services in a competent way to gain their complete satisfaction.

Our highly qualified ELCEDE-Serviceteam is available for all questions and supports you through telephone, email or with on-site service.

Our Service staff is available 24 hours, 7 days a week via email.
Telephone Hotline is manned 5 days a week.

Overview of our service products:

  • On-site service
  • Maintenance
  • Telephone and remote support
  • Hotline agreement
  • Training
  • Online diagnostic
  • Spare parts

Hotline: +49-(0)7021-800 222
Fax: +49-(0)7021-800 223