International Customer Service
The reliability of your installed machine is our major concern.
As a part of our philosophy we support our customers with after-sales-services in a competent way to gain their complete satisfaction.
Our highly qualified ELCEDE-Serviceteam is available for all questions and supports you through telephone, email or with on-site service.
Our Service staff is available 24 hours, 7 days a week via email.
Telephone Hotline is manned 5 days a week.
Overview of our service products:
- On-site service
- Telephone and remote support
- Hotline agreement
- Online diagnostic
- Spare parts
Hotline: +49-(0)7021-800 222
Fax: +49-(0)7021-800 223